An After Sales Team at your service

Service technician - Spare parts

In partnership with more than 70 French distributors and 30 throughout the world, Hengel ensures an after-sales service wherever you are, therefore guaranteeing you a continuous production. Furthermore, during its development process, Hengel is committed to simplify the maintenance of the equipment by facilitating the access to the wear parts.

At Hengel Industrie, a "Technical and After Sales" department ensured by refrigeration engineers is dedicated to technical assistance and the sending spare parts.
Languages spoken: French, English, German

>> Download user instructions

>> Technical and process guides

To download assembly instructions, spare-parts list, circuit diagrams and dimensional drawings, you must have an access and be logged.
If you do not have an account you can create an account online. After approval by Hengel, you will receive an email confirming your access.
Note: according to the days and time, it is possible that the validation will not be immediate.

For any technical information, reference request or spare-parts order, please use the dedicated form.