After-sales service

In partnership with more than 70 French distributors and 30 around the world, Hengel provides technical and after-sales service wherever you are, thus guaranteeing you the continuity of your production. In addition, during its developments, Hengel makes a point of simplifying maintenance by facilitating access to wearing parts.

At Hengel Industrie, a “Technical and After Sales Service” department provided by refrigeration engineers is dedicated to technical assistance and the dispatch of spare parts.
Languages spoken: French, English, German

To make life easier for our clients, we regularly integrate resources that can make their lives easier.

To download the assembly instructions, list of spare parts, electrical diagrams and dimensional drawings you must have access and be identified.

If you don't have an account yet, you can create your account directly online. After approval by Hengel, you will receive an email confirming your access.
Note: depending on the days and times, validation may not be immediate.

After-sales service

In partnership with more than 70 French distributors and 30 around the world, Hengel provides technical and after-sales service wherever you are, thus guaranteeing you the continuity of your production. In addition, during its developments, Hengel makes a point of simplifying maintenance by facilitating access to wearing parts.

At Hengel Industrie, a “Technical and After Sales Service” department provided by refrigeration engineers is dedicated to technical assistance and the dispatch of spare parts.
Languages spoken: French, English, German

To make life easier for our clients, we regularly integrate resources that can make their lives easier.

To download the assembly instructions, list of spare parts, electrical diagrams and dimensional drawings you must have access and be identified.

If you don't have an account yet, you can create your account directly online. After approval by Hengel, you will receive an email confirming your access.
Note: depending on the days and times, validation may not be immediate.

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